its neat with a few problems

i just got this camera for christmas and the biggest problem ive had so far is not being able to transfer the pictures onto my computer!!i follow the steps but then it tells me to click on a folder that i cant find anywhere in my computer. i think the camera takes pretty good pictures i mean its not like its the best camera in the world but for the price its perfect.also if you buy this youre deffinately gonna have to get rechargable batteries because it takes up 4 triple A's in a freakin day!!but other than that its a nice little camera.oh yeah and i cant figure out the sound thing because on the videos when i play them theres no sound at all i dont know if thats just the way it is or if its possible to get the sound i just havnt figured it out yet.it should have sound because otherwise there probably wouldnt be an option to record that would just be plain retarded if there was no sound at all.anyway i tried calling but its christmas so of course theyre not open.if anyone has a solution to any of these problems please email me at syg2012@yahoo.com thanks